Privacy Policy

This privacy policy explains how Bixme LLC collects, uses, and protects your Personally Identifiable Information (PII) when you use our website. PII is any data that can be used to identify an individual either by itself or combined with other information. Please read this policy to understand how we handle your personal information.

Personal Information We Collect
When you order or register on our site, you may be asked for your name, email, mailing address, phone number, credit card information, or other details to enhance your shopping experience. In some cases, we may ask for additional identity verification.

Analytical Information We Collect
We may gather non-personal data such as IP addresses, browser types, and other environmental details for security and analytical purposes.

When Do We Collect Information?
We collect your information when you register on our site, subscribe to our newsletter, respond to surveys, or enter details through forms.

How Do We Use Your Information?
The information we collect helps us:

  • Personalize your shopping experience.
  • Respond to customer service requests efficiently.
  • Process your transactions quickly.
  • Request product reviews and follow up on inquiries.

Information Sharing with Service Providers
We share your data with trusted third-party providers (such as payment processors and logistics partners) to complete your transactions and deliver products. These providers only use your information to fulfill our requests.

How Do We Protect Your Information?
We employ various security measures, including SSL encryption for transmitting sensitive data and limiting access to authorized personnel only. Credit card information is not stored on our servers after transactions.

Cookies
Cookies are small files that help us recognize your browser and store preferences. We use cookies to:

  • Remember your shopping cart.
  • Understand user preferences.
  • Analyze site traffic for improving our services.

You can manage cookies in your browser settings, but disabling them may affect some website functionality.

Do We Share Information with Outside Parties?
We do not sell or trade your PII. We may share it with trusted third parties who assist us in operating our website or conducting business, provided they agree to keep the information confidential. We may also disclose your information to comply with legal obligations.

Children’s Privacy
We comply with the Children’s Online Privacy Protection Act (COPPA) and do not collect information from individuals under 13 years of age. Our services are intended for users aged 13 and older.

Managing Your Information
You can update some of your personal information by logging into your account. For security reasons, certain details can only be updated by contacting our support team. You may also request the removal of your data, including credit card information.

Privacy Policy Changes
We update this policy from time to time. To view the most recent version, check the Privacy Policy link in the footer of our website.

Contact Us
We are here to assist you with any inquiries related to our products or services. Please feel free to reach out to us, and we will respond as quickly as possible.
For any questions or support, contact us at: customerservice@bixme.com